Due to the nature of the our WordPress plugin software, we are not able to control the activation or deactivation of a license remotely. In this case, it is not possible to “return” the software and ensure that the license is no longer used. Therefore, we generally do not provide refunds as a safeguard to prevent unauthorized use of licenses. This is a similar policy to many other non-activated software products.
Before using our WordPress Plugins you can try them out via our demo site. Advanced customisation does require some coding, so we want to make sure that users have clear expectations before purchasing our WordPress Plugins. You can also review the usage documentation for details on WordPress plugin installation and customisation.
If you are not clear on what to expect from our WordPress Plugins, please contact us for more details.