To submit a ticket to our Help Desk you must have purchased one of our premium WordPress plugins and have received a license key which you can find in your receipt email. We no longer provide support for v1.x plugins (purchased before 22nd August 2013). See this blog post for more information.
Please note that only support requests submitted through the correct channels will be answered (i.e. emails sent directly to us will be ignored). Our Help Desk is open 9am – 5pm GMT.